General Use and Setup
What is the X10 Follow made from?
The X10 Follow is crafted using bonded composites and injection moldings for durability and performance, a different construction compared to traditional trolleys.
How do I set up the X10 Follow after taking it out of my car?
Use the lifting points on the stabilizer and chassis front (do not lift by other parts). Then, unfold by pulling the handle toward you until clips snap into place. Place the battery, secure it, and connect to the electronics box. The machine turns on when the on/off switch and Bluetooth button on the handset are both activated.
Can I use the X10 Follow in the rain?
Yes, the X10 Follow is rain-resistant and can handle all typical golf conditions. Avoid driving through puddles, standing water, or submerging the machine, as water damage is not covered under warranty.
Battery and Charging
How long does the battery last on a full charge?
With normal use on a standard course, the battery should last for 18 holes. Variations may occur based on terrain, weight, and play style.
How do I charge the battery, and how long does it take?
Connect the charger to the battery first, then plug into a wall socket. Charging typically takes 3-4 hours but may take up to 10 hours. A red light indicates charging, and a green light shows when it’s complete.
Can I improve battery life?
Yes. Avoid overloading the golf bag, limit using remote or follow modes, and accelerate gradually.
Modes of Operation
What modes does the X10 Follow offer?
The X10 Follow offers Manual, Remote, and Follow modes:
- Manual: For tight spaces like parking lots.
- Remote: Ideal around greens and rough terrain.
- Follow: Best for open fairways.
When should I avoid using Follow mode?
Avoid using Follow mode in car parks, on steep hills, or near obstacles where it could collide with people or objects.
How far away can I use the remote control?
The remote has a nominal range of 50 meters but is best used within 25 meters for full control and safety.
Cleaning and Maintenance
How should I clean my X10 Follow?
Use a soft cloth, brush, or compressed air to clear debris. Standard furniture polish and a soft cloth can be used for a more thorough clean. Never use water, hoses, or pressure washers, as water ingress is not covered by warranty.
Is there a way to keep the handset in good condition?
Yes. Always use the protective silicone skin and charging port plug to make it showerproof. Avoid immersing the handset in water, and remove and dry the skin after use in rain to prevent moisture buildup.
Troubleshooting
What should I do if the X10 Follow doesn’t respond to the handset?
Check if the wheels are in freewheel mode, ensure the power switch is on, and that both the handset and trolley batteries are charged.
My X10 Follow moves in circles; how do I fix this?
This may indicate a balance issue or unbalanced motors. Use the “trim adjustment” guide to adjust direction, or ensure your bag is evenly weighted.
Warranty and Support
What does the warranty cover?
The X10 Follow has a two-year warranty against defects in materials or workmanship. Exclusions include damage from water ingress, misuse, wear and tear, and modifications from original specifications.
How do I register my warranty?
You can register your warranty online at stewartgolf.com/warranty.