General Use and Setup
What is the V10 made from?
The V10 is crafted using bonded composites and injection moldings for durability and performance, a different construction compared to traditional trolleys.
How do I set up the V10 after taking it out of my car?
Use the lifting points on the stabilizer and chassis front (do not lift by other parts). Then, unfold by pulling the handle toward you until clips snap into place. Place the battery, secure it, and connect to the electronics box. The machine turns on when the on/off switch and Bluetooth button on the handset are both activated.
Can I use the V10 in the rain?
Yes, the X10 Follow is rain-resistant and can handle all typical golf conditions. Avoid driving through puddles, standing water, or submerging the machine, as water damage is not covered under warranty.
Battery and Charging
How long does the battery last on a full charge?
With normal use on a standard course, the battery should last for 36 holes. Variations may occur based on terrain, weight, and play style.
How do I charge the battery, and how long does it take?
Connect the charger to the battery first, then plug into a wall socket. Charging typically takes 3-4 hours but may take up to 10 hours. A red light indicates charging, and a green light shows when it’s complete.
Can I leave the battery connected to the charger after a full charge?
Yes, if you are using the battery weekly, you may leave it on the charger. The Battery Management System (BMS) prevents overcharging. However, it’s best practice to disconnect once the green light appears.
Can I improve battery life?
Yes. Avoid overloading the golf bag, limit using remote or follow modes, and accelerate gradually.
What should I do if I am storing my battery for a long period?
For storage over a month, fully charge the battery, disconnect from the charger, and store it in a dry environment between 15°C and 25°C (59°F and 77°F). Recharge once a month to maintain performance.
Modes of Operation
What modes does the V10 offer?
The V10 offers Manual, Remote:
- Manual: For tight spaces like parking lots.
- Remote: Ideal around greens and rough terrain.
How far away can I use the remote control?
The nominal Bluetooth range is up to 100 yards, but it’s recommended to keep within 25 yards to maintain control. If out of range, the trolley stops automatically.
Can the V10 be operated manually without the remote?
No, the V10 trolley requires the remote handset for all operations unless you engage the free-wheel function. Manual mode allows you to hold the handle for steering, but the handset is still required for controls.
Cleaning and Maintenance
How should I clean my V10?
Use a soft cloth, brush, or compressed air to clear debris. Standard furniture polish and a soft cloth can be used for a more thorough clean. Never use water, hoses, or pressure washers, as water ingress is not covered by warranty.
Is there a way to keep the handset in good condition?
Yes. Always use the protective silicone skin and charging port plug to make it showerproof. Avoid immersing the handset in water, and remove and dry the skin after use in rain to prevent moisture buildup.
Troubleshooting
What should I do if the V10 doesn’t respond to the handset?
Check if the wheels are in freewheel mode, ensure the power switch is on, and that both the handset and trolley batteries are charged.
My V10 moves in circles; how do I fix this?
This may indicate a balance issue or unbalanced motors. Use the “trim adjustment” guide to adjust direction, or ensure your bag is evenly weighted.
Warranty and Support
What does the warranty cover?
The V10 has a two-year warranty against defects in materials or workmanship. Exclusions include damage from water ingress, misuse, wear and tear, and modifications from original specifications.
How do I register my warranty?
You can register your warranty online at stewartgolf.com/warranty.
Usage Best Practices
How should I handle the V10 on hills?
The V10’s Active Terrain Control (ATC) ensures stable movement on slopes. If the trolley tips back onto the rear stabilizer, this is normal. Distribute bag weight evenly, and you may need to experiment with hill approaches based on your bag setup.
How can I maximize battery life during use?
To extend battery life, avoid overloading your golf bag, minimize steering inputs, and accelerate gradually.
What is the free-wheel function, and how do I use it?
Free-wheel mode disengages the drive, allowing you to push the V10 manually if needed. To activate, lift one wheel, press the button, and adjust the wheel position to disengage the motor.